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About Innovation Plumbing and Design

At Innovation Plumbing and Design, we have built our reputation on the highest standards of quality and integrity. Our vision is to be known for our integrity within the industry, attracting the best tradespeople with the best attitude to join our crew, all sharing the same vision of growth and goals. Our mission is to provide quality service for our customers, leaving them confident in our work and happy to recommend us, knowing that we offer the same level of service to others every time.

Innovation Plumbing and Design - Expert Brisbane Plumbers

Building Our Reputation on Quality and Integrity

matt winch owner

Our Core Values:

Quality, honesty, integrity, confidence, and respect are the core values that drive our team. We prioritize consistent standards, high-quality work, and the use of premium materials. Honesty is at the forefront of our approach - we are always upfront about costs, with no hidden charges. We promise to be consistent and stand behind our principles and values. Our technicians are qualified, licensed, and expert plumbers with years of experience, ensuring your confidence in our services.

Meet the Team:

Matt Winch, the founder of Innovation Plumbing and Design, began his journey in the retail side of the plumbing industry, gaining in-depth knowledge about various products. When he had the opportunity to transition into the trade side, he seized it, becoming a skilled tradesperson with the help of fantastic mentors. Matt prides himself on his work and customer relations, believing that word of mouth is the best advertising. He only employs tradespeople who meet the high standards he expects for his own home.

Proudly Brisbane Based:

We are proud to be Brisbane born and bred, and we prioritise local customers with our "Anywhere-Anytime" policy. Urgent problems get top priority, as we understand that some issues just can't wait. Our aim is to treat all customers with respect and importance, forming long-lasting relationships based on trust and confidence.

Problem Solvers in the Plumbing Industry: We love challenges and are experienced in finding solutions to even the most head-scratching problems. With over 20 years of industry experience and a strong network within the plumbing community, we have always been able to find the right solutions for our customers.

Master Plumbers Association Membership:

As a proud member of the Master Plumbers Association of Queensland, we have access to the latest legislation and industry news. This membership ensures that we continue to grow our industry positively and that only licensed plumbers provide high-quality services to our community.

 

Innovation Plumbing and Design are also licensed with the Queensland Building and Construction Commission, reflecting our commitment to maintaining high standards.

Our Vision

Redefining Plumbing Excellence

Our vision is simple yet powerful: to be known for our integrity within the plumbing industry. We aim to attract the best tradespeople with the right attitude to join our crew, all sharing the vision of growth and setting a new quality benchmark for all to look up to.

Our Mission

Providing Quality Service, Every Day

Our mission is to provide a quality service for our customers, leaving them feeling confident in the work we've done, the customer service we've provided, and happy to recommend us to others. Day in and day out, we ensure the same level of excellence.

What Our Customers Say

Discover why our customers love us:

Scott K.

Matt & his team did a full rip out & replacement of a hot water system in our apartment. Their work is extremely neat, they’re professional and friendly. Matt was quick to respond and offer trustworthy advice about the job. This is why we’ve stayed with him for 15 years. He is highly recommended by us.

Gillian Edwards

Matt was excellent to work with. He was clear about what the work entailed and carried out the job in a professional manner. Site was left clean and tidy. Thanks ‘Matt and team

Sam Andrews

I've used these guys twice. Prompt, fair, and accurately diagnosed quotes. Very friendly guys who have done a great job both times, and left the site tidier than when they arrived. Would recommend to friends and family without hesitation.

Committed to Quality and Compliance

Trust us – we're registered with industry authorities for top-quality service and safety.

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