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Privacy Policy for Innovation Plumbing and Design

Effective: 1/1/2023

 

At Innovation Plumbing and Design, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or use our plumbing services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect:

We may collect the following types of personal information from you when you visit our website or use our services:

 

a. Contact Information: Including your name, address, email address, and phone number.

b. Service Information: Details related to the plumbing services you require or have received from us.

c. Payment Information: Credit card or payment details necessary to process transactions for our services.

d. Communication: Correspondence and other information provided when you contact us.

 

2. How We Use Your Information:

We may use your personal information for the following purposes:

 

a. Providing Services: To offer, deliver, and maintain plumbing services as requested or contracted by you.

b. Customer Support: To respond to your inquiries, concerns, and provide assistance related to our services.

c. Payment Processing: To process payments for the services rendered.

d. Communication: To send you updates, service notifications, and other relevant information about our services.

e. Marketing: With your consent, we may send you promotional materials and offers related to our plumbing services.

f. Analytics: To analyse website usage, improve our services, and enhance user experience.

 

3. Information Sharing and Disclosure:

We respect your privacy, and we will not disclose your personal information to third parties, except in the following situations:

 

a. Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our plumbing services (e.g., payment processors, customer support tools).

b. Legal Requirements: We may disclose your information if required by law or in response to a valid legal process.

c. Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and that of our customers or others.

d. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.

 

4. Cookies and Tracking Technologies:

We may use cookies and similar tracking technologies to enhance your website experience. Cookies allow us to store information such as your preferences, session data, and analytics. You can manage your cookie preferences through your browser settings.

 

5. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute data security.

 

6. Your Rights:

You have the right to access, correct, or delete your personal information we hold. You may also withdraw your consent for certain processing activities. To exercise these rights or if you have any privacy-related concerns, please contact us using the information provided below.

 

7. Children's Privacy:

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from them. If you believe that we have inadvertently collected personal information from a child, please contact us immediately.

 

8. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any material changes will be posted on our website, and the effective date will be revised accordingly.

 

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

Innovation Plumbing and design

171Y/49 Station Road, Yerongpilly

info@innovationplumbing.com.au

07 3073 2666

 

This Privacy Policy applies solely to the information collected through our website and services and does not cover any information collected offline or through other channels not associated with Innovation Plumbing and Design.

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