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Your Local Brisbane Plumbing Team

We are licensed residential plumbers and gas fitters.

We built our reputation on the highest standards of quality and integrity. 

 

Our Vision is to be known for our integrity within the industry. To be able to entice the very best tradespeople with the very best attitude to join our crew all with the same vision of growth and goals. To set a new quality benchmark for all to look up to.

OUR MISSION

To provide quality service for our customers leaving them feeling confident in the work, service and happy to recommend Us knowing that we will offer the same level of service to others every time.

OUR CORE VALUES

QUALITY

Above all we value our consistent standards, the high quality of our work and materials used.

HONESTY

We’re always upfront about costs. No hidden charges on the bill. If something doesn’t need replacement, we won’t replace just for the sake of it.

INTEGRITY

We promise to be consistent and stand behind our principles and values.

CONFIDENCE

All of our technicians are qualified and licensed. They are expert plumbers with years of experience under their belts

RESPECT

We listen when you ask about about the job and your concerns will answered in a timely manner.

ABOUT THE TEAM

Matt Winch started in the retail side of the industry learning about the numerous products on the market. When the opportunity arose to cross the counter into the trade side of the plumbing industry he jumped at it. Luckily enough for him he had some fantastic mentors helping him to become a good trades person. Matt prides himself in his work, and his customer relations believing that word of mouth is by far the best advertising. Matt only employs tradespeople that he would allow to work on his own home and doesn’t believe in sending apprentices to do the work until they are fully qualified and their quality of work is of a standard that he is happy to have represent his company.

 

Brisbane based

 

Proudly Brisbane born and bread we happily strive to give our local customers priority service with our "Anywhere-Anytime" policy. Our customers are assured that when they contact us with a urgent problem, it gets put to the top of the plumbing pile as we know sometimes somethings just cant wait.

 

Core Values

 

Our aim is to treat all our customers be it owner or tenant with the same respect and importance as we would expect in return. To form long lasting relationships with our customers and to provide them with a service that they have complete confidence in.

 

Problem Solving

 

We love a good challenge!!! Nothings better than finding a solution to a head scratcher. With more than 20 years within the industry we have come across some interesting issues and with our experience and network within the plumbing industry we have ALWAYS been able to come up with a solution.

 

Master Plumbers

 

As a proud member of the Master Plumbers Association of Queensland we have access to the most up to date legislation and industry news. MPAQ are here to make sure that we continue to grow our industry in a positive manner and to make sure that only licensed Plumbers are servicing our community with a high quality of standard.

 

 

Innovation Plumbing and Design are licensed with the Queensland Building and Construction Commission.  

WHY CHOOSE US?

FRIENDLY AND RELIABLE

QBCC LICENSED

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UPFRONT PRICING

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MASTER PLUMBERS

CUSTOMER FOCUSED

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 Our Team Is Always:

  • On Time

  • In A Uniform

  • Professional

We Are A Licensed Contractor With

The QBCC

We Are Upfront And Transparent With Our Pricing

Member Of Master Plumbers 

  • Excellent Communication

  • Great Customer Service